Absolutely the worst customer service. This place even closes early because there is no business! It’s questionable and shady how this place even stays in business, being located next door to a strip club, definitely bad vibes! Stephen the manager/owner is not willing to answer any questions or give recommendations on his own products. Very unfriendly on the phone, does not remember who his customers are. Very condescending attitude when discussing pricing on setups. Practically no inventory and waayyy overpriced for the little they have. Has said on two occasions he’d bring inventory from another store for me to look at if i came back on a particular day. He has never followed through. Don’t waste your time or money by going to this place.
Jamal, September 26, 2013 10:59 pm - Palm Beach Hydroponic Supply Inc
1/5
Absolutely the worst customer service. This place even closes early because there is no business! It’s questionable and shady how this place even stays in business, being located next door to a strip club, definitely bad vibes! Stephen the manager/owner is not willing to answer any questions or give recommendations on his own products. Very unfriendly on the phone, does not remember who his customers are. Very condescending attitude when discussing pricing on setups. Practically no inventory and waayyy overpriced for the little they have. Has said on two occasions he’d bring inventory from another store for me to look at if i came back on a particular day. He has never followed through. Don’t waste your time or money by going to this place.
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